Zeon's CSR

CSR Policy

At Zeon, we regard CSR activities as all activities undertaken to continue being "a company trusted and valued by society." With all employees acting with an awareness of CSR, we ensure compliance and contribute to the global environment and sustainable development through our corporate activities.

Corporate Philosophy

Zeon is contributing to the preservation of the Earth and the prosperity of the human race.

In keeping with its name, which derives from the Greek words "geo" (the Earth) and "eon" (eternity), Zeon will contribute to the sustainable development of people, society and the global environment through innovative world-class technologies.

(Established April 1997)

Zeon CSR Policy
  1. 1We will ensure compliance and meet society's needs for safety and security
  2. 2We will contribute to sustainably developing society and protecting the global environment through our corporate activities
  3. 3We will ensure that each and every Zeon person is aware of CSR and acts accordingly

(Established April 2010)

CSR Management Framework

The CSR Management Framework comprises the CSR Conference and eight committees.

Chaired by the President and held six times a year, the CSR Conference is the chief decision-making body on matters relating to CSR. The CSR Conference is held to review and finalize committee activities, initiatives, and annual activity plans, and to give necessary instruction based on progress reports.

The committees report to the CSR Conference and advance CSR activities in their specific areas. The eight committees are the CSR Basic Policy Committee, the Risk Management Committee, the Compliance Committee, the Information Management Committee, the Environmental and Safety Affairs Committee, the Quality Assurance Committee, the PL Committee, and the Public Relations Committee.

Zeon's CSR Management Framework
Zeon's CSR Management Framework

CSR Implementation Plan (Targets and Results)

The Zeon Group’s CSR Implementation Plan has been formulated on the basis of ISO 26000, the international standard for CSR. The CSR Implementation Plan specifies the progress that needs to be made in order to realize the Enterprise Blueprint for 2020, in terms of ISO 26000’s Seven Core Subjects. The CSR Implementation Plan shows what measures the Zeon Group is implementing in relation to the Seven Core Subjects, which embody society’s expectations. We are working to disseminate the CSR Implementation Plan both within and outside the Zeon Group and implement activities aimed at helping all stakeholders to understand Zeon’s CSR measures.
We are also working to make a contribution towards the realization of the United Nations’ Sustainable Development Goals (SDGs), and to incorporate CSR more closely into our business activities.

Corporate Governance

Decision-making as an organization

Correlation with SDGs: Goal 16 (Peace, Justice and Strong Institutions) and Goal 17 (Partnerships for the Goals)

Peace, justice and strong institutions
Enterprise Blueprint for 2020
To meet the expectations of society
Details of current activities
(■: Completed, △: Ongoing)
Future initiatives and targets

Decision-making with accountability and transparency

  • Organizational decision-making is conducted appropriately based on internal regulations
  • Business divisions carry out their operations using the PDCA cycle based on policies
  • The process of decision-making takes into consideration social and environmental impacts

△ Operations address corporate governance (details of results below)

  1. 1Continue implementing our CSR promotion structure, and periodically revise its operations based on society’s expectations

Ensuring corporate governance

  • Corporate governance
    Corporate governance functions effectively and reasonably
  • Risk management
    Established a global crisis management structure
  • Business continuity
    Independent business continuity management (BCM) activities (establishing a BCM system, periodically revising BCM through drills and other means, etc.) are conducted throughout the Zeon Group, and have become established and reinforced

△ Report corporate governance reports (status of system for ensuring appropriateness of business affairs)
△ Regularly revise risks using the risk table and evaluate risks across the Zeon Group (Japan/global)
△ Operate an internal reporting system
■ Establish business continuity management (BCM)
△ Create and periodically revise various business continuity plans (group-wide BCP, division BCP, raw materials procurement BCP, etc.)

  1. 1Improve internal control level at Zeon Group companies
  2. 2Evaluate the risk table and give guidance for improvements at divisions and Group companies, and horizontally implement successful cases
  3. 3Consider business risks broadly and manage them in view of demands and society's expectations. Promote actions in consideration of the TCFD's long-term view of climate change risks
  4. 4Update the BCP together with revising risks

Human Rights

Protect basic rights granted to all people

Correlation with SDGs: Goal 1 (No Poverty), Goal 2 (Zero Hunger), Goal 3 (Good Health and Well-being), Goal 5 (Gender Equality), and Goal 10 (Reduced Inequalities)

No Poverty
Enterprise Blueprint for 2020
To meet the expectations of society
Details of current activities
(■: Completed, △: Ongoing)
Future initiatives and targets

Sharing respect for human rights within Zeon Group and in the supply chain

  • The section on respect for the Zeon Group Human Rights Policy has been shared with all Zeon Group companies and Zeon Group business partners, and compliance with the prohibitions on child labor and forced labor are confirmed

■ Become signatory to the United Nations Global Compact
■ Establish the Zeon Group Human Rights Policy
△ Continue conducting CSR education including holding CSR informational sessions and confirming understanding through e-learning

  1. 1Promote activities aligned with the Ten Principles of the UN Global Compact and the Zeon Group Human Rights Policy throughout Zeon Group

Labor Practices

Based on Japanese law and international standards, fulfill not only our minimum obligations but also establish better work environments and systems for organizations and employees

Correlation with SDGs: Goal 3 (Good Health and Well-being), Goal 4 (Quality Education), Goal 5 (Gender Equality), Goal 8 (Decent Work and Economic Growth), and 10 (Reduced Inequalities)

Good Health and Well-Being
Enterprise Blueprint for 2020
To meet the expectations of society
Details of current activities
(■: Completed, △: Ongoing)
Future initiatives and targets

Balancing individuals’ work and private life

  • Balance is achieved between individuals’ work and personal life.
  • Create workplace environments in which people are motivated to perform by promoting diversity, implementing fair hiring and personnel systems, and encouraging dialogue

■ Introduce flex-time systems
■ Advancement of measures to support raising the next generation
■ Childcare support systems (shortened working hours, overtime restrictions and exemptions, sick care leave, working daycare hours, etc.)
△ Return-to-work program for employees taking childcare and caregiving leave
△ Active hiring of women, non-Japanese employees
△ Implementation of employment for people with disabilities
△ Support for employee skills and career development
△ Initiatives for harassment prevention
△ MD Committee activities by women members

FY 2019 results
Percentage of employees with disabilities: 2.01%

  1. 1Further pursue dynamic work styles
  2. 2Create an environment that encourages taking of child and family care leave
  3. 3Introduce a work-from-home system
  4. 4Promote diversity-oriented management
    • Further expand employment not tied to gender, nationality, race, age, disability, or other attribute
    • Appoint more women employees to higher positions
    • Initiatives to prevent harassment and improve communication competence
    • Advance employment of older persons
  5. 5Develop an educational system and expanded curriculum

Promise of feelings of reward, safety, and security at work

  • Health management
    Place priority on individuals' physical and mental well-being, and support improved health
  • Disaster prevention
    All worksites have earned public trust by maintaining a safety record of zero incidents and accidents
  • Safety education
  • Health management
    △ Promotion of health management
  • Ensure labor hours management to prevent excessive work
  • Provide guidance on improving lifestyle habits and stress checks
  • Disaster prevention
    △ Conduct emergency drills and other initiatives such as concluding disaster cooperation agreements
    △ Implement the Safety Management Improvement Master Plan
    △ Fully implement deterioration countermeasures and identify foolproof measures, and horizontally implement measures arising from cases of accidents at other companies and plants
    △ Eliminate safety incidents: Regularly conduct plant safety evaluations and audits
  • Safety education
    △ Provide education to enhance accident prevention awareness, including education using accident case studies and hands-on training
    △ Promote the 5S's→3S's

FY2019 results

  • Plant safety evaluations conducted 100%
  • Implement RC audits conducted (once/year or more for all 4 plants)
  • Eliminate safety incidents: 6 safety incidents
  • Eliminate occupational accidents: 2 occupational accidents resulting in lost work time
  • Zero serious accidents without lost work time
  • Improve safety in logistics: 0 accidents in logistics
  • Health management
    1. 1Further promotion of health and productivity management (Continue to be selected as a White 500 company, enhance mental health education, implement further health promotion initiatives)
  • Disaster prevention
    1. 1Implement four safety activities conducted throughout Zeon Group in the supply chain
  • Safety education
    1. 1Implement the safety education and 3S's conducted throughout Zeon Group in the supply chain


The organization takes responsibility for the environment, and promotes preventive measures

Correlation with SDGs: Goal 6 (Clean Water and Sanitation), Goal 7 (Affordable and Clean Energy), Goal 9 (Industry, Innovation and Infrastructure), Goal 12 (Responsible Consumption and Production), Goal 13 (Climate Action), Goal 14 (Life Below Water), and Goal 15 (Life on Land)

Clean Water and Sanitation
Enterprise Blueprint for 2020
To meet the expectations of society
Details of current activities
(■: Completed, △: Ongoing)
Future initiatives and targets

Further improving how society sees us by reducing our environmental impact and promoting energy conservation

△ Reduce emissions of hazardous substances, reduce impacts on atmospheric and water environments, and conduct PRTR activities
△ Improve energy conservation in Responsible Care audits, the Safety Management System, the Environment Management System based on ISO 14001, and the Energy Conservation Implementation Committee△ Develop and launch products that contribute to reducing environmental impacts and conserving energy (including S-SBR for fuel-efficient tires, low-temperature fixing toners, cleaning solvents and etching gases with zero ozone depletion potential, and binders for lithium-ion rechargeable batteries)
△ Green procurement activities (check whether substances contain banned substances and substances that are regulated by laws and regulations and the RoHS Directive, etc.)

FY 2019 results

  • Zero environmental incidents
  • Reducing environmental impacts
    • Per-unit energy consumption: -15% over the previous fiscal year
      -32% compared with FY 1990 (annual average of -1.1%)
    • Per-unit CO2 emissions: -1% over the previous fiscal year
      -42% compared with FY 1990 (annual average of -2.2%)
  1. 1Implement activities group-wide to reduce environmental load
  2. 2Conduct environmental management using the multiple systems noted on the left
  3. 3Research and development that address environmental issues faced by society
  4. 4Examine the sustainability of resource procurement including oil and water

Climate change mitigation and adaptation

△ Respond to the CDP and improve response to raise CDP evaluation

  1. 1Set environmental impact reduction targets based on scenario analysis in the TCFD response, and take actions to realize the targets

Fair Operating Practices

Ethical organizational conduct in interactions with other organizations

Correlation with SDGs: Goal 10 (Reduced Inequalities), Goal 16 (Peace, Justice and Strong Institutions)

Reduced Inequalities
Enterprise Blueprint for 2020
To meet the expectations of society
Details of current activities
(■: Completed, △: Ongoing)
Future initiatives and targets

Ensuring compliance and ethical corporate activities

  • Compliance awareness is established, various laws, regulations, agreements, and company rules are complied with, and Zeon acts ethically and within the bounds of social norms
  • Information is disclosed quickly and appropriately, and market value has increased (Including negative information regarding business conditions, CSR, risks, etc.)
  • Appropriately manage confidential information including trade secrets and personal information
  • Select business partners based on the CSR Procurement Guidelines and periodically confirm the Guidelines' status of implementation
  • Promoting understanding on the handling of intellectual property rights (including trade secrets)
  • The system of monitoring other companies' intellectual property rights to prevent violations is functioning properly

△ Enact and implement the Management Rule of Insider Trading and Timely Disclosure
△ Comply with internal regulations including the Export Security Control Rules
△ Appropriately implement regulations to comply with the Act on Prohibition of Private Monopolization and Maintenance of Fair Trade (Antimonopoly Act)
△ Compliance with the Subcontract Act and the Act for Securing the Proper Operation of Worker Dispatching Undertakings (prevention of falsified contracts)
△ Build a system that prohibits bribes
△ Conduct CSR education including holding CSR informational sessions and legal compliance inspections
△ Hold lectures on legal and regulatory compliance and conduct legal compliance inspections
△ Promptly disclose information (websites, briefings)
△ Operation of information management systems
△ Purchasing following the CSR Procurement Guidelines
■ Institute regulations on intellectual property rights and intellectual property management
△ Hold meetings on countermeasures for other companies' patents and patent risk audits as appropriate

  1. 1Ongoing compliance education
  2. 2Support the establishment of compliance systems at Zeon Group companies outside Japan (develop in the supply chain)
  3. 3Shift from compliance to sustainability with focus on the SDGs (promote understanding among management and establish among employees)
  4. 4To enhance the corporate brand and value
    • Improve the website (IR, CSR information)
    • Strengthen the information communications structure (PR)
    • Communicate information responsive to ESG investing (including CDP)
  5. 5Raise compliance awareness in the supply chain by continuing to conduct the CSR procurement questionnaire

Consumer issues

Not causing harm to consumers, and not causing consumers to have harmful effects on society

Correlation with SDGs: Goal 9 (Industry, Innovation and Infrastructure), Goal 12 (Responsible Consumption and Production)

Industry, Innovation and Infrastructure
Enterprise Blueprint for 2020
To meet the expectations of society
Details of current activities
(■: Completed, △: Ongoing)
Future initiatives and targets

First-rate global quality and cost competitiveness
Protecting consumer’s health and safety

△ Have a quality management system based on ISO 9001
△ Manage quality assurance risks (product liability lawsuits, supply obligations, product recalls, and credibility loss due to rumors)
△ Measure customer satisfaction (CS) to understand the current satisfaction level, set targets, and promote improvements

  1. 1To maintain and expand conditions where Zeon products are chosen
    • Build systems to prevent defective products from leaving Zeon, create corporate quality trusted by customers, and improve customer satisfaction
    • Develop initiatives for chemical substance regulations
    • Develop Zeon’s quality management system at Zeon Group companies outside Japan and at outsourcing partners


Involvement in and contribution to the community in various forms, from dialogue with local residents to improvement of education and culture in the community and local employment creation

Correlation with SDGs: Goal 4 (Quality Education), Goal 9 (Industry, Innovation and Infrastructure), Goal 11 (Sustainable Cities and Communities), Goal 17 (Partnerships for the Goals)

Quality Education Industry, Innovation and Infrastructure Sustainable Cities and Communities Partnerships for the Goals
Enterprise Blueprint for 2020
To meet the expectations of society
Details of current activities
(■: Completed, △: Ongoing)
Future initiatives and targets

Active promotion of volunteer activities

△ Volunteer tour supporting reconstruction of the Tohoku region
△ Upgrade and enhance the system for promoting volunteer activities (Volunteer leave system)
△ Introduce volunteer activities and promote and support participation in them (volunteering to support reconstruction from earthquakes, etc.)
△ Donations and charity activities (Japan Platform, Red Cross, etc.)

  1. 1Raise employee awareness for social contributions
    • Conduct CSR education including CSR informational sessions
    • Establish a social contribution policy for the entire Zeon Group (e.g., on water)
  2. 2Create a system to support volunteering (volunteer registration system, etc.)
  3. 3Find opportunities for social contributions from exchanges with local councils of social welfare, nongovernmental organizations, and nonprofit organizations

Building positive relations through activities to foster coexistence with local communities

△ Develop CSR Core Projects (social contribution activities by Group as a whole, among locations, and at individual worksites)
△ Maintain good community relations and have community exchanges

  • Sponsor and participate in community festivals and events including summer festivals at plants
  • Community cleanup activities
  • Plant tours (receive plant visitors, internships)
  1. 1Develop the CSR Core Projects based on a defined Zeon Group activity policy Review social contribution activities (Whether to revise the recipients or the targets, and in the case of the targets, revise from the viewpoint of contributing to the 17 SDGs)
  2. 2Maintain and expand exchanges with local communities
  3. 3Through dialogue with stakeholders including local communities, identify expectations from society, the current level of meeting those expectations, and set targets

Business continuity

  • Independent business continuity management (BCM) activities (establishing a BCM system, periodically revising BCM through drills and other means, etc.) are conducted throughout the Zeon Group, and have become established and reinforced
  1. 1Continue reinforcing and exploration efforts in the Research and Development Division and business divisions

CSR Report 2020

The CSR Report provides more detailed information on FY 2019 initiatives.