Social

Supply Chain Management

Basic Approach

Zeon Group believes that fulfilling social responsibilities—including environmental protection and respect for human rights—throughout the supply chain requires the Group and its business partners to align their efforts and advance initiatives together. To guide these efforts, we established the Zeon Group Sustainable Procurement Guidelines, which we share with our business partners to promote understanding of their objectives. We will continue to review the Guidelines as appropriate in response to evolving social expectations for a sustainable supply chain and collaborate with our business partners to fulfill our environmental and human rights responsibilities.

Structure and System

We aim to build a resilient and sustainable supply chain by taking environmental, social, and governance (ESG) considerations into account. To advance these efforts, we established the Sustainability Committee to deliberate on relevant matters, with final decisions made by the Management Committee, our highest decision-making body for business execution. The Sustainability Committee meets regularly twice a year. Through these committees, we deliberate on and decide, as necessary, initiatives concerning human rights and the environment, taking the supply chain into account, and steadily advance the resulting measures. In addition, we established the Supply Chain Reporting Desk to serve as a point of contact for reports regarding legal or compliance violations or human rights abuses within the supply chain.

Key Initiatives

Sustainable procurement initiatives

To promote sustainable procurement, Zeon works with its business partners on measures throughout the supply chain that give due regard to CSR, including human rights. We take the steps outlined in the diagram below.

Flowchart illustrating the four stages of the sustainable procurement cycle, including guidelines, surveys, risk analysis, feedback, and continuous improvements.

1. Sharing of our Sustainable Procurement Guidelines

Working toward a sustainable supply chain, in FY2023 we established our Sustainable Procurement Policy, setting out the Group’s basic approach to procurement. On the basis of that Policy we have drawn up the Sustainable Procurement Guidelines, in order to share the Group’s thinking on building a sustainable supply chain with our business partners. The Guidelines were distributed to business partners in FY2024, and we are aiming to ensure that Zeon’s approach to sustainability and our strategy for related initiatives are disseminated throughout the supply chain. In addition, to promote understanding and internalization of the Guidelines within the Company, we continue to conduct training sessions and briefings for procurement personnel to enhance their understanding and share key points for practical implementation.

Sustainable Procurement Policy

Zeon Group conducts responsible procurement activities in accordance with its “Sustainability Policy,” and aims to realize a sustainable society throughout the supply chain.

  1. 1Compliance with laws and social norms

    We comply with laws and social norms and conduct fair procurement activities based on corporate ethics.

  2. 2Optimal procurement of raw materials, products, and services

    We strive to ensure the optimal procurement of raw materials, products, and services with respect to safety, quality, price, delivery schedules, supply stability, and technical capabilities so that we can provide better products.

  3. 3Consideration for the global environment

    We strive to procure raw materials and products that have a reduced impact on the global environment, giving due consideration to environmental protection, resource conservation, and biodiversity.

  4. 4Consideration for human rights

    We respect human rights in our supply chain and strive to procure raw materials, products, and services produced with due regard for human rights.

  5. 5Promoting responsible mineral sourcing

    We strive to procure minerals responsibly to avoid involvement in conflicts, environmental destruction, and human rights violations in conflict-affected and high-risk areas.

  6. 6Appropriate management of information

    We understand the importance of confidential information obtained through procurement activities, and we strive to use, manage, and protect it appropriately.

  7. 7Open purchasing attitude and partnership

    We seek business partners from a global perspective, strive to ensure fair, impartial, and transparent business opportunities, and build partnerships with our suppliers through dialogue to achieve mutual development and a sustainable society.

Sustainable Procurement Guidelines

2. Supplier surveys

We conduct regular surveys of our existing business partners in order to understand the status of their sustainability initiatives and to assess potential risks. We use the Zeon Corporation CSR Procurement Self-Assessment Questionnaire (SAQ), which the Company developed based on the common SAQ provided by the Global Compact Network Japan (GCNJ). The purchasing departments for raw materials, other materials, and logistics select the suppliers that together account for the top 80% of procurement value, as well as suppliers considered to present elevated human rights or other sustainability-related risks. In FY2024, the relevant departments distributed SAQs to 140 suppliers, of which 134 (96%) completed and returned the questionnaire. For the six nonresponding suppliers, we reviewed sustainability information on each company’s website and found no apparent major risks at present.

Zeon Corporation CSR Procurement Self-Assessment Questionnaire
  1. ⅠCSR-related corporate governance

    Establishment of a CSR promotion system; establishment of internal controls; establishment of a business continuity planning (BCP) system; establishment of a whistleblowing system; and dissemination of CSR-related information inside and outside the Company

  2. ⅡHuman Rights

    Basic approach to human rights; respect for human rights and prohibition of discrimination; avoidance of complicity in or contribution to human rights abuses; respect for the livelihoods of indigenous peoples and for local communities, and requests for suppliers to comply with applicable requirements

  3. ⅢLabor

    Basic approach to labor practices; prohibition of workplace discrimination and inhumane treatment; equal opportunities for employee development and career advancement; payment of fair wages; appropriate management of working hours, rest periods, and paid leave; prohibition of forced and child labor; respect for local religious traditions and customs; freedom of association and the right to collective bargaining; and appropriate management of occupational health and safety

  4. ⅣEnvironment

    Basic approach to environmental initiatives; management of chemical substances regulated by law in manufacturing processes, products, and services; control and reduction of wastewater, sludge, and air emissions; sustainable and efficient use of resources, including energy, water, and raw materials; reduction of greenhouse gas emissions; identification, management, reduction, and responsible disposal or recycling of waste; and biodiversity initiatives

  5. ⅤFair Business Practices

    Basic approach to fair business practices; appropriate relationships with local governments and public officials in Japan and overseas where business activities are conducted; prevention of improper advantages in sales and procurement; prevention of competition law violations; rejection of relationships with antisocial forces or organizations; prevention of unauthorized use of third-party intellectual property and illegal reproduction of copyrighted works; channels for external complaints and consultations; prohibition of insider trading; and prohibition of conflicts of interest

  6. ⅥQuality and Safety

    Basic approach to product and service quality and safety; assurance of product and service quality and safety; and appropriate responses to product and service accidents and the distribution of defective goods

  7. ⅦInformation Security

    Basic approach to information security; defense against attacks on computer networks; protection of personal information and privacy; and prevention of misuse of confidential information

  8. ⅧSupply Chain

    Basic approach to the supply chain; use of raw materials that are not associated with conflict or crime, including initiatives concerning conflict minerals

  9. ⅨHarmonious coexistence with local communities

    Initiatives to reduce negative impacts on local communities, and initiatives undertaken with local communities toward sustainable development

3. Identifying and analyzing risks based on survey results

Based on the survey results, we analyzed the risks associated with each supplier and clearly identified areas requiring improvement.

4. Feedback

We provide all suppliers that completed the common SAQ with a feedback sheet based on the analysis described in section 3. The sheet includes scores for each assessment area, including human rights, labor practices, and environmental protection, as well as the overall average score, a comparison with the previous survey, and an overall evaluation. In this way we support our business partners in gaining an objective picture of their own progress and putting it to use in the continuous improvement of their CSR activities. We also conduct on-site assessments and feedback interviews with suppliers that score relatively low on the common SAQ and may present higher CSR risks, as well as suppliers handling raw materials considered particularly high-risk from a CSR perspective. During the interviews, we explain the importance of sustainable procurement, confirm the status of initiatives based on the common SAQ, and request improvements where necessary. The average score of the five companies that underwent on-site assessments and feedback interviews increased substantially from 283 out of 900 points in FY2022 to 488 points in FY2024.

Comparison of percentage scores between FY2022 and FY2024
Comparison of percentage scores between FY2022 and FY2024

In FY2024, we also conducted feedback interviews with 11 companies. Through the dialogue summarized in the table below, we are advancing continuous improvement initiatives.

CSR-related issues Dialogue to Improve CSR Activities and Advice Provided to Suppliers
Enhancement of transparency
  • Publication of management policies and social contribution activities on company websites
  • Documentation of initiatives and establishment of internal rules
Formulation of a human rights policy Introduced suppliers to the UN Global Compact and to the drafting guidance issued by the Ministry of Economy, Trade and Industry
Conflict minerals Review of risk management status and sharing of issues related to conflict minerals

Supplier Monitorings

As part of the due diligence described above, we monitor overall changes in common SAQ percentage scores and the progress of companies with low scores. As necessary, we conduct on-site assessments and additional feedback interviews to support improvement. Through these and other efforts, we advance sustainability risk mitigation and work to strengthen our sustainable supply chain.

Status of Supplier Monitoring
Indicator FY2022 FY2024
SAQ Collection Rate 77% 96%
Number of suppliers supported through on-site assessments and feedback interviews 16
(6.1%)
11
(7.8%)

Due Diligence for New Business Partners

Zeon Group conducts due diligence on new business partners before commencing transactions. The review covers environmental and social issues, including human rights and labor, as well as corruption risks such as bribery. Zeon Group uses the same SAQ as it uses for existing partners to assess environmental measures, including greenhouse gas reduction and chemical pollution prevention, and initiatives concerning respect for human rights, occupational health and safety, legal compliance, and anti-corruption. This process helps identify potential environmental, social, and governance risks. In addition, Zeon Group conducts standard transaction reviews covering quality, price, delivery, and supply stability and determines whether to proceed from a comprehensive perspective. If issues are identified before business begins, Zeon Group engages in dialogue as necessary and encourages corrective action and improvement, thereby supporting the development of a sustainable supply chain.

Collaboration with External Organizations

We participate annually in the GCNJ Supply Chain Subcommittee and gain diverse insights through our involvement. We also actively contribute to preparing and publishing the Subcommittee’s deliverables and incorporate the resulting insights into our initiatives.