Social

Human Resource Development

Basic Approach

We define our concept of “being the talent I want to be” as “people who continually evolve by pursuing high goals based on independent thinking.” Each employee is encouraged to set goals to become the talent they want to be and to recognize and bridge the gap between the current reality and their goals. We are reviewing our education and training systems to allow them to take goal-driven actions on a daily basis. By fairly evaluating what employees have accomplished through their actions and rewarding them accordingly, we aim to nurture those who aspire to even higher levels.

Nurturing human resources at Zeon
Nurturing human resources at Zeon

Structure and System

We implement basic education to nurture human resources at Zeon with a focus on understanding our management philosophy, building a cooperation-oriented attitude, and acquiring standard knowledge. We also provide specialized rank-specific education including that intended to develop and improve the work competencies needed in specific occupations, evaluation training aimed at enhancing the skills of evaluators, and on-the-job training (OJT) through implementation at worksites, thereby delivering education tailored to each organizational level.

An example of education in specific occupations is the monozukuri training, aimed at nurturing human resources who support production innovation activities that rigorously pursue stable and safe production. This training targets operators in their first to third years after joining the company who work at manufacturing sites, and provides hands-on training in shared knowledge and skills across manufacturing sites, such as plant rules and basic knowledge of plant operations. We enhance on-site education, including the transfer of technologies essential to Zeon’s monozukuri and safety education.

In addition, as part of our support for self-development, we encourage each employee to learn proactively in order to move closer to the talent they want to be, and we provide learning assistance tailored to individual needs, such as covering costs related to obtaining certifications.

Educational grants for correspondence courses are offered as part of support for self-development. These grants cover 100% of tuition fees provided employees satisfy the course completion requirements.

Education & training system
Education & training system

Key Initiatives

Driving human resources management to stimulate employee growth and eagerness

Work together to create stages to be active on

We are looking for people who continually evolve by pursuing high goals based on independent thinking. To recruit and nurture even more human resources with this ability, we are creating organizations in developing environments that draw out, develop, and fully use the capabilities of each employee. We will continue to promote the creation of “stages” where employees can demonstrate their individual strengths to realize our materiality (Five Gears that drive Zeon), including “Creating a truly exciting company.”

Overall view of and KPIs for the creation of “stages” where employees can demonstrate their individual strengths in Phase 3 of the Medium-Term Business Plan
Overall view of the human resources strategy centered on Creating a truly exciting company

The overall view of the creation of “stages” where employees can demonstrate their individual strengths is as follows: 1. Driving human resources management to promote employee growth and motivation, 2. Strengthening the link between management and human resources strategies, and 3. Creating an enabling work environment that does not interfere career pursuits. We have set KPIs through FY2028 and will continue working on the actions, as shown in the diagram, to achieve those KPIs.

Visualizing issues through employee engagement survey

The company has been conducting an employee engagement survey annually since FY2021 to visualize issues and link them to human resources strategy initiatives aimed at realizing our materiality. In this survey, our assessments focus on two outcome indicators: employee engagement, which measures mutual trust between employees and the company; and the environment maximizing employee potential, which measures the organizational conditions where individuals can demonstrate and leverage their abilities. We consider and implement measures to maximize the abilities of both employees and the organization and to drive growth on both sides.

We conduct an employee engagement survey that is utilized globally, and benchmark it against the averages of high-performing global and Japanese companies. As a result, various organizational issues that were previously often perceived intuitively can now be visualized more objectively.

The results for FY2024 showed that employee engagement was 52% and the environment maximizing employee potential was 51%, both at the same level as the previous fiscal year’s results. To achieve the FY2030 target of 75%, we believe it is necessary to provide ongoing, more positive encouragement that makes employees feel motivated to go above and beyond what is expected. To that end, we will advance a human resource management transformation centered on personnel system reforms, which is the key to this effort.

Trends in employee engagement survey indicators
Trends in employee engagement survey indicators

Operating a personnel system that allows employees to be themselves and a new managerial personnel system

We updated our managerial personnel system in July 2023 and introduced a new job-based system. In the former system, grades and compensation were used as stepping stones to management roles, based on the person’s ability to perform their duties. However, the roles (i.e., job duties) employees are expected to perform have been diversifying. To foster employees’ motivation and create “stages” that allow employees to demonstrate their individual strengths, we decided that we needed to transition to a personnel system that draws out employees’ diverse strengths and prompts their growth. This led to the revision of our personnel system.

First, while retaining the conventional skill-based qualification system and operating a hybrid model, we are building an HR portfolio and clarifying the job requirements expected of managerial roles to support getting the right people in the right positions to achieve our management and business strategy. After organizing a grade structure based on these efforts, we will completely abolish the skill-based qualifications in FY2025 and plan to consider and introduce a personnel system optimized for our company.

In addition, we are planning to revise the non-managerial personnel system in FY2025 and beyond. In this revision, we will identify issues in work styles and career development through two-way dialogue and review the system to support opportunities for young employees to independently develop their careers.

Direction of personnel system reforms
Direction of personnel system reforms

Labor agreements and communication between labor and management

Joint Declaration by Labor and Management Aimed at the Growth of the Company(2009)
  1. 1We will make mutual understanding and trust the cornerstone of all management-labor relations
  2. 2We will perform our respective roles to strengthen company infrastructure and build a company of which we can be proud
  3. 3We will mutually strive to improve and promote our corporate culture as good partners
Central labor-management conference
Central labor-management conference

Zeon Corporation and its labor union have concluded a labor agreement for the purposes of maintaining peaceful relations between the two parties and cooperating for the healthy growth of the company and to maintain and improve working conditions for union members. This agreement stipulates rules for union activities, labor-management negotiations, and complaint processing, as well as working conditions such as wages and job hours.

We have also issued the Joint Declaration by Labor and Management Aimed at the Growth of the Company, based on the common understanding that both the company and the labor union must cooperate and actively strive to mobilize the abilities of everyone in Zeon Group to achieve initiatives for company growth.

In addition, we have set up numerous opportunities for exchanging opinions, including labor-management conference, Responsible Care (RC) dialog, and joint labor-management patrols, as well as round-table meetings, which are now a permanent part of the labor-management dialog. Labor-management conferences involve ample opportunity for forthright discussion. Both sides turn the discussion into forward-looking initiatives while maintaining a spirit of friendly rivalry based on mutual trust.

Going forward, we intend to actively provide opportunities for dialog with the labor union and to implement various policies to make Zeon a “company of which each of its employees can be proud” through a beneficial partnership between labor and management based on mutual respect for each other’s positions.

Promoting women to play an active role

We are undertaking initiatives to support women to play an active role with the objective of providing opportunities for diverse human resources to demonstrate their individual strengths and play significant roles.

Recognizing the extremely low number of female employees as an issue, we have proactively worked to expand the hiring of women. Specifically, for the recruitment of new graduates with a university degree or higher, we have set targets of at least 50% women for administrative staff and 30% for technical staff, and we have been promoting recruitment activities accordingly. As a result of these efforts, the number of our female employees has increased 2.2 times compared to 10 years ago, and their share of the total workforce has increased from 9.8% to 13.8%.

Although the percentage of female in managerial positions remained at 6.4% as of the end of March 2025, we believe that the results of these efforts will lead to an increase in the number of female managers in the future, and we are strengthening initiatives to make this a reality.

We updated the managerial personnel system in July 2023, better clarifying the job duties and human resource requirements of managerial positions. Going forward, we will develop a pool of managerial candidates by identifying human resource requirements and gaps for promotion. Through initiatives such as a sponsorship program, we will also strengthen support for female managers and female managerial candidates.

Ratio and number of female managers (non-consolidated)
Ratio and number of female managers (non-consolidated)

Strengthening the link between management and human resources strategies

We are reviewing and clarifying the duties of managerial positions, which were previously often linked to a person, from the view point of our strategies through a job-based personnel system introduced in July 2023. Also, we are articulating human resource requirements and accumulating behavioral characteristics information to build a pipeline for next-generation executive and managerial human resources. Through these measures, we will enhance our ability to strategically and flexibly assign personnel who can drive our business strategies, improving our organizational capability to realize our management strategies.

Creating an enabling work environment that does not interfere career pursuits

Instilling DI&B thinking

We are promoting DI&B, with Belonging added to the principles of Diversity and Inclusion. We are conducting various activities with the goal of a state in which diversity is respected and leveraged (D&I) while everyone at Zeon has a sense of security and trust that they are accepted (Belonging). This also contributes to “Creating a truly exciting company,” included in Zeon’s materiality, and serves as a driving force for our employees.

Fostering a culture rooted in DI&B, where everyone is happy to work at Zeon and feels we have a place to belong is the whole process of “creating ‘stages’ together with employees where they can demonstrate their individual strengths” set forth in our Medium-Term Business Plan. Going forward, we will turn diversity into a driver of transformation and link it to the creation of innovation.

As for the promotion system, Zeon has a promotion department within the Human Resources Division, and is also rolling out DI&B promotion projects across the organization, conducting both top-down and bottom-up activities. In particular, within these DI&B promotion projects, project members proactively address DI&B-related issues they wish to work on while also receiving education to grow as leaders who leverage diversity. We are thus working on fostering change agents.

Results of DI&B Initiatives
Initiatives Details
Education on psychological safety Workshops for understanding psychological safety (from executive to division managerial levels and other management positions), publishing in-house newsletter articles, lectures, communication training, etc.
DI&B-related education DI&B culture leadership training, unconscious bias training, self-leadership training, and one-on-one introduction training
Internal communications
(dedicated website)
Articles on psychological safety education, articles for managers on handling maternity and childcare leave, and introduction to other DI&B initiatives
DI&B promotion projects Members gathered from each division of the company who address DI&B issues while receiving leadership training
Utilizing senior employees Career design lectures for mid- to senior-level employees
Implementing frameworks that connect employees with each other Tsunasapo (connection support) room, networking events for mid-career hires, social gatherings for employees from outside Japan, social gatherings for fathers with children, etc.
Support for employees with children Mutual-understanding workshops for employees with children and those involved with them
Support for mid-career hires Business location visits and dialogues
Work style reforms Lectures on work style reforms
Career development Providing opportunities for employees to consider their careers, and training that uses game elements
Implementation of DI&B Week Company-wide campaign week aimed at ensuring that everyone at Zeon understands DI&B and that DI&B fosters connection across Zeon, planned and managed by the DI&B project members
Dialogue sessions with management Deepening mutual understanding through reporting and dialogue sessions for the DI&B promotion projects

Hiring of recent graduates and career/mid-career candidates

In FY2024, we hired 57 mid-career employees to work in many areas of Zeon, including research and development, business, and digital. We are actively promoting these human resources to managerial roles to create teams with diverse viewpoints.

In FY2024, we hired 98 new graduates. As a means of advancing gender equality and steadily increasing the ratio of women employees that play a central role in future management decision-making, we aim to continue hiring women each year to fill at least 30% of the roles for new graduate hires at the head office.

Our workforce is growing from robust hiring activities over the last several years, and we are focusing on onboarding and creating frameworks to retain these new employees and have them demonstrate their individual skills. This includes providing support in their personal life, in-house self-study opportunities, and support for building interpersonal networks, based on two-way communication.

In particular, for newly hired mid-career hires, we hold frank discussions with Human Resources soon after they start working at Zeon to deepen their understanding of Zeon’s manufacturing activities, while also conducting education to help them perform their work with a high-level understanding of our Group. Furthermore, since FY2024, we have been conducting individual interviews to support their retention and early development as productive contributors.

Number of new hires (non-consolidated)
Number of new hires (non-consolidated)

Promoting employment of people with disabilities

At Zeon Farm Tokuyama
At Zeon Farm Tokuyama

We are promoting the employment of people with disabilities while exercising the utmost care regarding safety, at our laboratories and plants which handle hazardous materials and use rotating and other industrial equipment as a chemical manufacturer.

As places that provide Decent Work (rewarding and humane work), we also opened Zeon Farm, a facility for the employment of people with disabilities, in Kashiwa City, Chiba Prefecture in October 2020 and Zeon Farm Tokuyama, in Shunan City, Yamaguchi Prefecture in September 2022. Including a farm in Hirakata City, Osaka Prefecture, these three facilities actively provide opportunities for Decent Work.

Vegetables cultivated and harvested at the farms are transported to the head office, laboratories, and plants. They are also regularly shipped to employees on solo assignments to support their health or donated to “Kodomo Shokudo” cafeterias for children, thus contributing to health and productivity management as well as community outreach activities. People with disabilities are at the center of these activities.

Percentage of employees with disabilities
Percentage of employees with disabilities

Participation and advancement of foreign-national employees

As we expand our business globally, it is of the utmost importance to our company that an active role is played not just by Japanese employees but also by employees of other nationalities. Their active roles in various departments serve to help not only non-Japanese employees but also the Japanese colleagues working alongside them to grow, while also promoting respect for diverse values and invigorating our organization as a whole.

Zeon has continuously pursued the recruitment of a multinational workforce, including hires from outside Japan, irrespective of nationality, for some time. As of March 2025, we have 34 foreign-national employees, an increase on past numbers. Of these 34 employees, seven are active in managerial roles.

We will continue to pursue a policy of increasing the number of foreign-national employees capable of playing a central role in managerial decision-making into the future.

Globally active employees

As of March 2025, Zeon had 45 employees stationed outside Japan, who are active in regions throughout the globe driving our business outside Japan, mainly in Asian countries, along with North America, Europe, and other regions.

In addition to offering our support to employees stationed outside Japan to ensure that they can live and work in safety, we aim to clarify the roles and duties required of each of these employees, as well as providing visions for their careers with an eye to their growth. We will also actively undertake the creation of environments which allow employees to rise to challenges with confidence. This will include canvassing and providing them with opportunities to volunteer their opinions and wishes.

Contributions by senior employees

We created a personnel system for senior employees that applies to employees who are at or above the mandatory retirement age of 60 years. As of March 2025, a total of 203 senior employees (including personnel seconded to the Group companies) are working under this program and are active in various areas including assignments outside Japan.

The concept of this system is “creating stages (workplace) where employees who have entered or are about to enter their senior years can demonstrate their individual strengths for an even longer period in anticipation of an era of 100-year life spans.”

The adoption of this system will provide a framework for rehiring up to the age of 70, as well as increasing the variety of life options and providing environments in which employees can work in peace of mind. It will achieve this through the provision of attractive benefits and flexible work styles, including part-time work and side work, as a response to the desire of seniors to remain active and take on challenges even after the mandatory retirement age.

Overview of the personnel system for senior employees
Rehire period Up to 70 years old
Course categories Course categories that better reflect roles and demonstrated and refined abilities
Rewards and benefits
  • Attractive rewards and benefits aligned to roles and abilities
  • Utilization of the “Meister” title
Internal communications (dedicated website)
  • Possible to choose between full-time or part-time work
  • Permission to work side jobs under certain conditions
  • Utilization of support leave

Award system (Zeon Challenge Award)

The Zeon Challenge Awards are presented annually to employees who contribute to corporate value enhancement and take on challenges. The prizes given for the President’s Award and other rewards are commensurate with the levels of these achievements.

Alongside the Employee of the Month award, which is presented on a monthly basis to individual employees by division managers, the Zeon Challenge Award is also intended to provide a stage to be active on, and caters to challenges undertaken at the initiative of employees themselves.