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Zeon CSR Policy

At Zeon, we regard CSR activities as all activities undertaken to continue being “a company trusted and valued by society.” With all employees acting with an awareness of CSR, we ensure compliance and contribute to the global environment and sustainable development through our corporate activities.

Corporate Philosophy

Zeon is contributing to the preservation of the Earth and the prosperity of the human race.

In keeping with its name, which derives from the Greek words “geo” (the Earth) and “eon” (eternity), Zeon will contribute to the sustainable development of people, society and the global environment through innovative world-class technologies.

(Established April 1997)

Zeon CSR Policy
  1. We will ensure compliance and meet society’s needs for safety and security
  2. We will contribute to sustainably developing society and protecting the global environment through our corporate activities
  3. We will ensure that each and every Zeon person is aware of CSR and acts accordingly

(Established April 2010)

CSR Management Framework

The CSR Management Framework comprises the CSR Conference and seven committees.
Chaired by the President and held six times a year, the CSR Conference is the chief decision-making body on matters relating to CSR. The CSR Conference is held to review and finalize committee activities, initiatives, and annual activity plans, and to give necessary instruction based on progress reports.
The committees report to the CSR Conference and develop CSR activities in their specific areas. The seven committees are the CSR Basic Policy Committee, the Compliance Committee, the Risk Management Committee, the Public Relations Committee, the Quality Assurance Committee, the PL Committee, and the Environmental and Safety Affairs Committee.

Zeon’s CSR Management Framework

Zeon’s CSR Management Framework

CSR Implementation Plan (Targets and Results)

  • Sustainable Development Goals

Based on the CSR Matrix used since 2011, we have established our goals for 2020 in each area and have worked to address CSR issues as a group.
In 2017, we revised the CSR Matrix based on ISO 26000. We have defined our areas of activity in light of current social circumstances, and have incorporated these areas into our new mid-term management plan that started in 2017. We are also looking at how we can contribute to the United Nations’ Sustainable Development Goals (SDGs) as we incorporate CSR into our business activities.


Corporate Governance

Correlation with SDGs: Goal 16 (Peace, Justice and Strong Institutions) and Goal 17 (Partnerships for the Goals)
Peace, justice and strong institutions 

Enterprise Blueprint for 2020
To meet the expectations of society
Details of current activities and results
(△: Ongoing, ■: Completed)
Future initiatives and targets
Decision-making with accountability and transparency
Organizational decision-making is conducted appropriately based on internal regulations
Business divisions carry out their operations using the PDCA cycle based on policies
The process of decision-making takes into consideration social and environmental impacts
△System to develop internal regulations in the CSR implementation framework (Create internal rules → Apply to routine work)
*For more information about current initiatives, see:
Zeon Corporation’s Basic Policy on Corporate Governance
(Japanese only)
Corporate Governance Report
(Japanese only)
Continue the CSR implementation framework and conduct periodic reviews based on social circumstances
Corporate governance
Corporate governance functions effectively and reasonably
Many business processes are handled using key business systems designed based on internal regulations, and the overall framework creates a very low level of error in processes
When risks to corporate governance arise, systems operate to appropriately address the risks under the proper authority
△Report corporate governance reports (status of system for ensuring appropriateness of business affairs)
△Develop work systems
△Conduct corporate governance activities to satisfy Japan’s Corporate Governance Code
Improve the level of corporate governance at Zeon Group companies
Risk management
The business continuity management (BCM) system operates throughout Zeon Group, and various types of BCPs are revised regularly through trainings, etc.
The Compliance Hotline is operated appropriately
■Study and establish business continuity management (BCM)
△Draft and periodically revise raw materials procurement plans and product supply plans (as part of BCPs)
■Operate the Internal Reporting System
Revise BCPs with guidance from cases of major disasters
Broadly establish the BCM system through drills
Revise the list of risks and share them across Zeon Group
Also include ESG risks in addition to business risks

Human Rights

Correlation with SDGs: Goal 1 (No Poverty), Goal 2 (Zero Hunger), Goal 3 (Good Health and Well-Being), and Goal 5 (Gender Equality)
No Poverty 

Enterprise Blueprint for 2020
To meet the expectations of society
Details of current activities and results
(△: Ongoing, ■: Completed)
Future initiatives and targets
Discrimination and vulnerable groups
Avoidance of complicity

The section on respect for human rights and prohibition of discrimination in the CSR Code of Conduct has been shared with all Zeon Group companies and Zeon Group business partners, and compliance with the prohibitions on child labor and forced labor are confirmed
■Publish the Corporate Report and release Zeon Group’s CSR Code of Conduct and CSR Procurement Guidelines on the Zeon corporate website
△Build awareness in-house by having employees read the CSR Textbook and Compliance Textbook and take e-learning courses
△Conduct CSR education including holding CSR informational sessions
Familiarize business partners with the CSR Code of Conduct and CSR Procurement Guidelines
Create a database of external reports on respect for human rights at business partners (called the Supply Chain CSR Survey Database)
Enact a policy on human rights and establish it throughout Zeon Group

Labor Practices

Correlation with SDGs: Goal 3 (Good Health and Well-Being), Goal 4 (Quality Education), Goal 5 (Gender Equality), Goal 8 (Decent Work and Economic Growth), and Goal 10 (Reduced Inequalities)
Good Health and Well-Being 

Enterprise Blueprint for 2020
To meet the expectations of society
Details of current activities and results
(△: Ongoing, ■: Completed)
Future initiatives and targets
Employment
Employment discrimination is eliminated, and equal employment opportunities are established (hiring)
△Hiring of non-Japanese employees (mid-career employees, exchange students)
△Expand re-employment system for employees reaching the age of mandatory retirement

FY 2016 Results
No. of employees rehired after mandatory retirement: 67 (82.7%)
Expand hiring without regard for gender, nationality, race, age, disability, or other personal attribute
Create the Supply Chain CSR Survey Database of labor practices at business partners
Labor conditions and social protections
Workplaces are re-energized by promoting diversity and the fair and equitable treatment of personnel (appointments)
△Appropriately implement HR systems (self-assessments, evaluation system, etc.)
△Support for employee skills and career development
△Appropriately implement regulations for harassment prevention
△MD Committee activities by women members (including dialogue between senior management and women employees)
△Promotion of employment for people with disabilities

FY 2016 Results
●Percentage of employees with disabilities: 2.20%
Advance diversity management
Appoint more women employees to higher positions
Appoint more employees who are non-Japanese nationals to higher
Advance employment of older persons
Create a systematic professional development system (including language education and overseas assignments)
Labor conditions and social protections
Promote work–life balance (harmony between work and life) to enable people to work while also caring for children and/or sick parents
■Flex time system and discretionary labor system using the project-operations model
■Draft the general employer’s action plan under the Law for Measures to Support the Development of the Next Generation
■Acquire the Kurumin mark in Japan
△Childcare support systems (shortened working hours, overtime restrictions and exemptions, sick care leave, breast feeding time, etc.)
△Return-to-work program for employees taking childcare and caregiving leave
Pursue improved work and time off balance (promote taking of annual paid vacation)
Promote taking of childcare leave
Improve use of caregiving leave
Study telecommuting system
Occupational health and safety
Have strengthened initiatives for workplace health and safety and employees’ health management, fewer overtime hours, and significantly reduced number of employees with mental health issues
Rate of abnormal results in routine physical exams is at or below standard
△Conduct health management initiatives to maintain and improve employees’ mental and physical health, as stated in our top management policy
Conduct mental health education and run a committee for determining returning to work
Ensure labor hours management and prevent excessive work
Encourage leaving work on time and taking of annual paid vacation
Detect changes in health early through stress checks
Provide guidance to improve employee lifestyle habits
Promote the health and well-being of all Zeon employees, a source of our strength
Enhance mental health education
Implement company policies and create conditions for better health and well-being
Occupational health and safety
Increased trust in Zeon to protect local communities’ safety and security by conducting emergency drills and other initiatives such as concluding disaster cooperation agreements
All worksites have earned public trust by maintaining a safety record of zero incidents and accidents
△Implement the Safety Management Improvement Master Plan
△Implement age-degradation countermeasures, fail-safe measures in all projects, and learn from accidents at other companies and plants
Cross-develop lessons from cases of disaster
△Eliminate safety incidents*1: Regularly conduct plant safety evaluations and audits
△Eliminate occupational accidents
△Improve safety in logistics
△Conduct comprehensive emergency-response drills and monthly drills by our self-defense emergency response teams
■Conclude cooperation agreements with local governments (Cooperative Agreement for Disaster Prevention in Industrial Complexes)
△Participate in community disaster readiness activities

FY 2016 Results
Plant safety evaluations conducted 100%
Implement RC audits*2 conducted (once/year or more for all 4 plants)
Eliminate safety incidents: 2 safety incidents
Eliminate occupational accidents: 2 occupational accidents resulting in lost work time and 0 serious accidents without lost work time
Improve safety in logistics: 0 accidents in logistics
Develop 4 safety activities across Zeon Group (develop in the supply chain)
Enhance dialogue with local communities on safety, the environment, and quality

Targets
Plant safety evaluations conducted 100%
Implement RC audits (once/year or more for all 4 plants)
Eliminate safety incidents: 0 safety incidents
Eliminate occupational accidents: 0 occupational accidents resulting in lost work time and 0 serious accidents without lost work time
Improve safety in logistics: 0 accidents in logistics
Rate of implementing these indicators at Group companies
HR development and training at workplaces
Have proactively enhanced awareness and made further improvements in the areas of health and safety through comprehensive education
△Provide training to enhance accident prevention awareness (4 plants, 1 Group company)
(e.g., education using accident case studies, hands-on training)

△Promote the 5S’s → 3S’s
Develop safety education across Zeon Group (develop in the supply chain)
Develop the 3S’s across Zeon Group (develop in the supply chain)

*1 Safety incidents
Defined in company regulations as the occurrence of a fire, explosion, leak, damage, failure, runaway reaction, or similar event. Or, even without an actual occurrence, the possibility of such an event if actions had been delayed, and observation of signs before such an event.

*2 RC audits
Audits based on Zeon’s Responsible Care Policy. RC audits use specialized indicators and are headed by the Environmental and Safety Affairs Department General Manager.

Environment

Correlation with SDGs: Goal 6 (Clean Water and Sanitation), Goal 7 (Affordable and Clean Energy), Goal 9 (Industry, Innovation and Infrastructure), Goal 12 (Responsible Consumption and Production), Goal 13 (Climate Action), Goal 14 (Life Below Water), and Goal 15 (Life on Land)
Clean Water and Sanitation 

Enterprise Blueprint for 2020
To meet the expectations of society
Details of current activities and results
(△: Ongoing, ■: Completed)
Future initiatives and targets
Pollution prevention
Climate change mitigation and adaptation

All plants received public recognition for their environmental impact reductions
Proactively enhance awareness and make further improvements in the areas of the environment and energy conservation through comprehensive education
△Reduce emissions of hazardous substances, industrial waste, and impacts on atmospheric and water environments
■Improve energy conservation in Responsible Care audits, the Safety Management System, the Environment Management System based on ISO 14001, and the Energy Conservation Promotion Committee

FY 2016 Results
Zero environmental incidents*
Environmental impact reductions
Acrylonitrile emissions: 4.1 tons
Final landfill disposal (non-consolidated): 1.7 tons
Final landfill disposal (Zeon Group in Japan): 2.9 tons
Per-unit energy consumption: 62%
Per-unit CO2 emissions: 60%
Environmental management using the multiple systems listed on the left

Targets
Zero environmental incidents
Environmental impact reduction targets
Acrylonitrile emissions: 5 tons or less
Final landfill disposal (non-consolidated): 5 tons or less
Final landfill disposal (Zeon Group): 7.5 tons or less
Per-unit energy consumption: 64%
Per-unit CO2 emissions: 67%
Climate change mitigation and adaptation
Have developed and launched a series of environmentally friendly products
■Develop fuel-efficient tire components, low-temperature toners, ZEORORA® with zero ODP, and binders for lithium-ion batteries R&D focused on environment-related social issues

* Environmental incidents
Defined in internal regulations as the failure to meet environment-related rules and regulations and voluntary standards as well as situations in which standards were met but may not have been if regular measures had been taken. And, when there is no set standard, any instance a complaint is received or could have been received if the situation had been left unattended.

Fair operating practices

Correlation with SDGs: Goal 10 (Reduced Inequalities) and Goal 16 (Peace, Justice and Strong Institutions)
Reduced Inequalities 

Enterprise Blueprint for 2020
To meet the expectations of society
Details of current activities and results
(△: Ongoing, ■: Completed)
Future initiatives and targets
Fair competition
Are complying with all laws and regulations, ordinances, agreements, and internal regulations, and acting with high ethical standards based on being a model for society
■Enact and implement management regulations including those on insider trading and appropriate disclosure
△Comply with internal regulations including the Export Security Control Regulations
△Appropriately implement regulations to comply with the Act on Prohibition of Private Monopolization and Maintenance of Fair Trade (Antimonopoly Act)
△Compliance with the Subcontract Act and the Act for Securing the Proper Operation of Worker Dispatching Undertakings (prevention of falsified contracts)
Compliance with internal regulations
Ongoing legal training and information sharing using the Compliance Textbook and other materials
Education on the CSR Code of Conduct
Fair competition
Management policies are broadly understood and compliance awareness is widespread. As a result, by proactively conducting CSR activities and adapting to environmental changes, business continuity as well as sustainable development are achieved
■Regulations in the CSR Code of Conduct and the CSR Procurement Guidelines
△Employees read the CSR Textbook and Compliance Textbook and take e-learning courses
△Conduct CSR education including holding CSR informational sessions
△Hold workshops on legal and regulatory compliance
△Legal compliance inspections
△Regularly revise internal regulations (to satisfy legal amendments)
Ongoing compliance education
Revise the Compliance Textbook and the CSR Textbook and hold related informational meetings
Ongoing CSR briefings by the head of the CSR division
Support the establishment of compliance systems at Zeon Group companies outside Japan (develop in the supply chain)
Shift from compliance to sustainability (promote understanding among management and establish among employees)
Become a signatory to the United Nations Global Compact
Fair competition
Information is disclosed quickly and appropriately, and market value has increased
(Including negative information regarding business conditions, CSR, risks, etc.)
△Hold financial results briefings
△Publish various reports
△Release information via the company website
△Hold briefings for individual investors and analysts and respond to media inquiries
△Hold press conferences for mass media outlets and others
Enhance the corporate website (IR, CSR information)
Strengthen the communication system (PR)
Release information for ESG investors
Social responsibility in the value chain
Select business partners based on the CSR Procurement Guidelines and periodically confirm the Guidelines’ status of implementation
△Comply with laws and regulations on competition including the Antimonopoly Act
△Satisfy the RoHS Directive, bans on substances, etc.
△Purchasing following the CSR Procurement Guidelines
Develop and establish the CSR Code of Conduct and CSR Procurement Guidelines in the supply chain
Build the Supply Chain CSR Survey Database

Consumer issues

Correlation with SDGs: Goal 9 (Industry, Innovation and Infrastructure), Goal 12 (Responsible Consumption and Production), and Goal 16 (Peace, Justice and Strong Institutions)
Industry, Innovation and Infrastructure 

Enterprise Blueprint for 2020
To meet the expectations of society
Details of current activities and results
(△: Ongoing, ■: Completed)
Future initiatives and targets
Protecting consumers’ health and safety
Both quality and cost are globally first rate
△Have a quality management system based on ISO 9001
△Manage quality assurance risks (product liability lawsuits, supply obligations, product recalls, and credibility loss due to rumors)
△Improve processes (reduce losses, improve consistency)
△Develop activities for production innovations
Establish systems to definitively reduce complaints, process abnormalities, and defects, prevent defective products from leaving Zeon, create corporate quality trusted by customers, and further improve customer satisfaction
Develop initiatives for chemical substance regulations
Develop Zeon’s quality management system at Zeon Group companies outside Japan and at outsourcing partners
Sustainable consumption
Developed and launched a series of products that are beneficial to society
△Develop business based on business plans R&D, manufacturing, and sales focused on consumer-related social issues

Community involvement

Correlation with SDGs: Goal 1 (No Poverty), Goal 2 (Zero Hunger), Goal 3 (Good Health and Well-Being), Goal 4 (Quality Education), Goal 9 (Industry, Innovation and Infrastructure), Goal 11 (Sustainable Cities and Communities), and Goal 17 (Partnerships for the Goals)
No PovertyZero HungerGood Health and Well-BeingQuality EducationIndustry, Innovation and InfrastructureSustainable Cities and CommunitiesPartnerships for the Goals

Enterprise Blueprint for 2020
To meet the expectations of society
Details of current activities and results
(△: Ongoing, ■: Completed)
Future initiatives and targets
Community involvement, education, and culture
Zeon's social contributions are understood, receive recognition, and are supported
△Develop CSR Core Projects (social contribution activities by Group as a whole, among locations, and at individual worksites) Develop the CSR Core Projects based on a defined Zeon Group activity policy
Community involvement
An organization for promoting volunteer activities among employees including retirees is established and employees actively volunteer in various ways
△Upgrade and enhance the system for promoting volunteer activities (establish a system for taking leave to volunteer)
△Introduce volunteer activities and promote and support participation in them (volunteering to support reconstruction from earthquakes, etc.)

FY 2016 Results
Number of employees participating in volunteer tours 68 (cumulative total of 365 employees)
Raise employee awareness for social contributions
Conduct CSR education including CSR informational sessions
Establish a social contribution policy for the entire Zeon Group (e.g., on water)
Create a system to support volunteering (volunteer registration system, etc.)
Create opportunities for social contributions from exchanges with local councils of social welfare, non-governmental organizations and non-profit organizations
Community involvement
Guidelines for coexisting with local communities have been created and are used, and good relations have been built with local communities
△Donations and charity activities (Furukawa Scholarship, expenses for community promotions, Red Cross, etc.)
△Maintain good community relations and have community exchanges
Sponsor and participate in community festivals and events including summer festivals at plants
Community cleanup activities
Plant tours (receive plant visitors, internships)
Maintain and expand exchanges with local communities
Support the reconstruction of the Tohoku region
Establish and implement ongoing ways to support the reconstruction from the destructive earthquake
Actively participate in community activities
Revitalize social contribution activities through local social welfare councils
Create standards for supporting disaster recovery

CSR Report 2017

The CSR Report provides more detailed information on FY 2016 initiatives.

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